We issue a Penalty Charge Notice (PCN) if a driver parks illegally, drives in a bus lane or makes a banned right turn. Traffic offences like these are known as a contravention.
PCNs in the London Borough of Harrow are:
PCN penalties need to be paid but do not result in a criminal record or points on a driving licence.
We use CCTV to record some parking contraventions as well as moving traffic contraventions.
Our automated telephone line is available 24 hours per day. Please have a pen to hand to write down the receipt number.
To pay your PCN by cheque please make it payable to 'London Borough of Harrow' and send it to:
If you have made a duplicate payment and would like a refund you will need to email:
We will email you to confirm any further details and update you on the status of your refund. If you have paid by cheque bank details will be required.
Due to legislation, our parking team does not take calls about PCNs, as all communications must be submitted in writing.
You no longer need to provide a HR number to pay or challenge your PCN. Visit our Parking and permits page and enter your registration number to view active PCNs.
If you need your HR number email: parking.enforcement@harrow.gov.uk. You will need to quote your registration number.
Once the PCN has been issued there is a 14-day period where the penalty is at a discounted rate (50%). Following this period the penalty goes up to the full charge. Full details can be found on your PCN ticket.
CCTV footage of your traffic offence can be mailed to you for free by post. To request a copy by post email cctv.operations@harrow.gov.uk.
You will need to include your PCN number (beginning with 'HR') and your registration number.
We process PCNs according to rules which outline how to claim payment for the fine. If you receive three or more PCNs which you are not challenging, and haven't paid, you will not be able to get a parking permit in Harrow.
It is important to make sure that any used vehicles do not have any active PCNs. Find out if a vehicle has an outstanding PCN issued within Harrow.